SEJR POS · Reports and accounts
See returns
Here you learn how to find the returns that have been made on the till.
Watch how it is done35 sec.
You can see who made the return, how much was paid back, and why.
Step by step
Tick a step when it is done
Button names are written as they appear on a till set to Danish. The brackets give the name on a till set to English, the first time a button is mentioned. Change the till's language
- Tap Admin at the top right of the till.
- Enter your 4-digit admin PIN.
- Choose Returneringer (Refunds) in the menu on the left.
- Choose the period under Fra (From) and Til (To).
- If you like, choose a status, e.g. Fuldført (completed).
- See the number of returns and the total amount below the table.
- Tap Detaljer (Details) next to a return.
- See the items, the amount and the reason for the return.
- Tap Luk (Close).
Good to know
- How a return is made: On the till, tap Retur (Return). If the customer has the receipt, find it under Gamle Ordre (Old orders), and tap Returnér (Return).
- Status: Afventer (pending), Godkendt (approved), Fuldført or Afvist (rejected).
- Admin PIN: Under Indstillinger (Settings) you can require the admin PIN for every return.
- Original kvittering (Original receipt) shows the receipt number of the sale the item came from.
Finishing up
Now you can find and check all returns.
Still not working? Contact SEJR Support. We are happy to help.
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