Help centre · SEJR POS
Troubleshooting
When something on the till will not work. Choose what you need help with. Each guide is a short video with the steps written out.
5 video guides
0:39 The till is slow Learn what to do if the till responds slowly. Video 0:39 · 7 steps→
0:43 The till does not balance Learn how to find out why there is a difference in the till. Video 0:43 · 9 steps→
0:37 The card payment was interrupted Learn what to do when the card payment does not go through. Video 0:37 · 6 steps→
0:43 The printer is not printing Learn how to check the receipt printer if no receipt comes out. Video 0:43 · 10 steps→
0:35 Check the connection Learn how to check whether the till has a good connection to SEJR. Video 0:35 · 7 steps→Did not find the answer?
Call or write, and we will take it from here.
Weekdays 9–17, Danish time